How important is the loading dock installation process? If your company has had loading dock equipment installed by an amateur or a handyman, you likely know just how important it is. You’ve experienced the frustration that comes with equipment that fails. Incorrectly installed, the best equipment will not work any better than cheap equipment, and it will need more maintenance and wear out more quickly. It’s no bargain for a company to invest in good quality dock doors and not have an expert do the equipment installation.
Dor and Dok Systems knows loading dock equipment, service, and installation. Our service installers are Dor and Dok Systems all staff. We do not hire outside contractors to save money. Our employees are all trained and certified, and they know what they are doing.
This is a good thing because the equipment we sell is often complex, the result of years of engineering and development work. A loading dock door installation is a very technical job. It’s not easily accomplished, and will be a nightmare for the customer if it’s not done right. In the field we regularly see and fix equipment that has not been installed per the manufacturer’s instructions. A proper installation has many steps, and each one must be followed if the equipment is to work right. Poorly installed equipment can also be a void product warranties.
If your loading dock equipment is installed correctly, it will last for years. Dock doors, for instance, are warrantied for high usage, with the drive unit warrantied for 5 years or a million cycles and the rest of the product for two years with unlimited cycles. They are built for continuous use, and, when installed right, they will give it.
Of course, maintenance of all loading dock equipment is also important to ensure that it remains in good working condition. Dor and Dok Systems is also expert at maintenance and repair. We service all makes and models of loading dock equipment, and we will do it when you need it and quickly so your loading dock will be open for service again. If you have any questions about your loading dock equipment, how it’s operating or failing to operate, and what your options are for making your loading dock work for you, call Dor and Dok Systems today.